ti&m Blog
For most readers, the title above probably has a strong negative connotation. What if instead of "you", the name of a company was used? The statement still has the same negative connotation, but an opinion of a customer regarding a company might be even more sensitive – at least from a sales point of view. Such public reviews constitute important sources of information for both prospective clients and companies alike. How can one identify, ideally in an automated way, such polarised opinions in the vastness of today’s cyberspace?
Die Finanzindustrie steckt mitten im Prozess einer tiefgreifenden Transformation. Die Welt wird digital. Extrem leistungsfähige mobile Geräte, Onlinefähigkeit zu jeder Zeit und an jedem Ort sowie die Sammlung und Echtzeitanalyse von riesigen Datenmengen verändern die traditionellen Spielregeln im Markt.
Data being the gold of the 21st century is a given fact by now. Still, most companies do not have a strategy on how to handle social media data, even though it has become the main channel of client communication. To tackle this problem, we recently carried out a ti&m garage with a major Swiss bank.
Nachdem das Jahr 2015 aus unserer Sicht als das Jahr des digitalen Portemonnaies zu Buche schlug, überlegten wir uns, wie wir die Akzeptanz des digitalen, bargeld- und kartenlosen Bezahlens an öffentlichen Verkaufspunkten fördern könnten. Geboren war die Idee einer virtuellen Registrierkasse, welche jegliche Art von digitalen Geldbörsen unterstützen würde.
Artificial Intelligence (AI) has been a major theme in the last decade and numerous big companies have invested a lot of effort into the technology. Within the scope of our last ti&m garage project, we too developed a small but efficient chat tool prototype for a big company in Switzerland.